Privacy Policy

This Privacy Policy explains how Quantum Service Insights collects and uses information when you use this website or submit an enquiry.

Who we are

Quantum Service Insights is a UK-based service intelligence business creating practical local growth reports for UK trades and service businesses. Contact: admin@quantumserviceinsights.co.uk.

Information we collect

When you submit the enquiry form, we may collect your business name, trade/service, town or area, postcode area, website or Google Business Profile link, email address, phone number, service interest, main goal, and any notes you choose to provide.

How we use your information

• To respond to your enquiry.
• To prepare a free snapshot or paid local growth report where requested.
• To send payment details, such as a secure PayPal payment link or invoice, for paid services.
• To keep a basic record of enquiries and customer communication.

Lawful basis

We use enquiry information to take steps at your request before entering into a service agreement, to provide requested services, and for legitimate business administration.

Sharing information

We do not sell your personal information. We may use trusted service providers such as website hosting/form handling, email, payment and invoicing tools to operate the website and respond to enquiries.

How long we keep information

Enquiry and customer records are kept only as long as reasonably needed for communication, service delivery, accounting, legal or business administration purposes.

Your rights

You can ask to access, correct or delete information we hold about you, subject to legal and business record requirements. Email admin@quantumserviceinsights.co.uk.

Security

We take reasonable steps to protect information, but no website or email system can be guaranteed completely secure. Please do not send passwords, login details or sensitive information through the enquiry form.