Who we are
Quantum Service Insights is a UK-based service intelligence business providing websites, local SEO support, quote forms and practical lead-capture improvements for UK trades and service businesses. Contact: Info@QuantumServiceInsights.co.uk.
Information we collect
When you submit the enquiry form, we may collect your business name, trade or service, town or area, website or Google Business Profile link, email address, phone number, service interest, biggest problem and any notes you choose to provide.
How we use your information
- To respond to your enquiry.
- To prepare a free quote or recommendation where requested.
- To send payment details or a scope if you choose to proceed with paid work.
- To keep a basic record of enquiries and customer communication.
Lawful basis
We use enquiry information to take steps at your request before entering into a service agreement, to provide requested services, and for legitimate business administration.
Sharing information
We do not sell your personal information. We may use trusted service providers such as website hosting/form handling, email, payment and invoicing tools to operate the website and respond to enquiries.
How long we keep information
Enquiry and customer records are kept only as long as reasonably needed for communication, service delivery, accounting, legal or business administration purposes.
Your rights
You can ask to access, correct or delete information we hold about you, subject to legal and business record requirements. Email Info@QuantumServiceInsights.co.uk.
Security
We take reasonable steps to protect information, but no website or email system can be guaranteed completely secure. Please do not send passwords, login details or sensitive information through the enquiry form.